Make a complaint

Do you have a complaint about the content of an advertisement or a promotion? Fill in this short form

1 Your details

2 Advertisement details

3 File uploads

Name*
Prefix First Last
Address*
We require your full address as we acknowledge all complaints in writing. This way we can confirm the validity of the address.
Telephone
Email
Fax
Have you a commercial or other interest in making this complaint?*
The identity of an individual consumer complainant is kept confidential and not disclosed to the advertiser or their agents.
- Yes
- No
Please list your company or organisation*

Who is the advertiser?*
What product or service is being advertised?*
Media in which the advertisement appeared*
Please select at least one
Please specify where the advertisiment appeared:*
WHERE did you see/hear the advertisement?*
(Please be as specific as possible, giving name of publication, page number, location of poster site, name and location of cinema, name of television/radio station, etc.)
WHEN did you see/hear the advertisement?*
(Please be as specific as possible, giving the date of the publication, date you went past the poster site, etc. If a sales promotion any additional features.)
Your complaint*
(Please be as detailed as possible. For example, if you consider an advertisement to be misleading, please state why you believe it to be so or if you consider an advertisement to be offensive, please state why.)

Supporting files
If you have a digital copy of the advertisement or material associated with the sales promotion you can attach a picture or a document, if however you have any promotional material you can print out this form and post it to us with a copy of the advertisement or material associated with the sales promotion.

Choose and upload copy of advertisement or promotional material associated with the complaint in question (optional)
Drop files here or

Accepted file types: jpg, gif, png, pdf, doc, docx.
Simple Sum
Anti-spam measure: Please enter the the answer to the following simple sum in the field provided.

Contact Details:
In order to submit a complaint to ASAI you will be required to provide your full contact details, including your postal address. The reason we require this information is due to the fact that we acknowledge all complaints in writing. This way we can confirm the validity of the address. We do not disclose the identity of an individual consumer complainant, however, should we consider that there is a need to disclose any of your details in order to investigate your complaint, we will always request your permission to do so in advance.

Make a complaint

Make a complaint

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