Make a complaint

1) that you have granted permission for your company or organisation to be named as the complainants.
2) that the matter is not being pursued through any other channel .
3) that you understand that if ASAI decides it is necessary to obtain independent expert opinion, we will require you at that point in the process to discharge associated costs/fees if the investigation is to continue.

Please select at least one

Please describe the Brochure and tell us what page your complaint relates to.

Please tell us what film you were viewing and where you were watching the film.

We can deal with the advertisements that appear before the film but the Code does not cover the content of films or of the trailers that appear before the main feature.

If your complaint is about the classification of a film, you can contact the Irish Film Classification Office – www.ifco.ie.

Please tell us if the direct mail was addressed or unaddressed. You can upload a scan of the material later in this process or post it to us. We can investigate complaints about the content of direct mail and if you believe it has been inappropriately targeted. We do not however assess complaints about the receipt of unwanted emails.

Please provide a URL of the website here. Please also provide a screenshot of the website you are concerned about - You can attach screenshots later in the form.

Digital advertising can change frequently or may be deleted. If you are unable to provide us with a screenshot of the online ad you are complaining about, we may not be able to consider your complaint.

Please describe the leaflet

Please tell us the name of the magazine and the page number the advertising appeared on.

Please describe the advertisement and tell us where you saw it

Please tell us the name of the paper and the page number the advertising appeared on

Please tell us the name of the paper and the page number the advertising appeared on

Please tell us the ratio station where you heard the advertisement. It would also help if you could tell us what programme you were listening to.

We can investigate complaints about the content of radio advertising, including if the content is appropriate for the audience it is addressed to.

We cannot investigate complaints about the use of sirens or alarms or their noise levels in radio advertising. If this is your complaint you may wish to contact the Broadcasting Authority of Ireland – www.bai.ie.

Please tell us the television station where you saw the advertisement. It would also help if you could tell us what programme you were watching.

We can investigate complaints about the content of television advertising, including if the content is appropriate for the audience it is addressed to.

We cannot investigate complaints about programme content, or material that is promoting a television programme on the same channel. If this is your complaint you may wish to contact the Broadcasting Authority of Ireland – www.bai.ie.

Information about the advertisement:

(Please be as specific as possible, giving the date of the publication, date you went past the poster site, etc. If a sales promotion any additional features.)

Please explain the basis of your complaint: For example, if you consider an advertisement to be misleading or offensive, please state why. While it may be clear to you why a marketing communication is misleading or offensive, for the complaints process we do need you to explain why you believe it to be so.